Guides
Guides for independent practices.
Practical guides for practice owners and office managers, written by Vivek Kumar.
Planning a practice website
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Online booking for a medical practice: call, request or real-time
Choose online booking for your medical practice: a call button, a request form or real-time booking, which visits stay on the phone, and where the link goes.
October 27, 2026
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How much does a dental practice website cost?
What sets the cost of a dental practice website, what ClinicBuilds's starting prices include, and what to check before you sign a monthly contract.
October 6, 2026
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What should a practice website include? A page-by-page list
The pages a practice website needs, the patient question each one answers, the call it saves the front desk, and who keeps it up to date.
October 3, 2026
Accessibility and privacy
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Contact forms on a medical website: what HIPAA means
Do website forms fall under HIPAA? See what the law covers, what a form, booking request or email should never ask for, and a notice you can copy.
October 27, 2026
Front desk and patient access
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Therapy fees on your website: what to list and how
List session fees, a sliding scale and your cancellation policy on one page. Learn what to include, what Medicare and Medicaid allow, and a page template.
October 8, 2026
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Patient call volume: answer the routine questions online
Patient call volume includes routine questions on hours, insurance, forms and directions. Find them and put the answers on your practice website.
October 3, 2026
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Good Faith Estimate notice: what your website needs
Where to put the Good Faith Estimate notice on your practice website, what the rules ask for, and how it ties in with booking and self-pay prices.
October 2, 2026
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Insurance plans accepted: how to write your practice's page
List each plan by insurance company and plan name. Date the list. Tell patients how to check coverage. A plain insurance page template for practices.
October 1, 2026
Local visibility for practices
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Replying to negative reviews: what a practice can say
A practice can't share patient details in a review reply. Learn what to leave out, how to word replies, and a short reply policy your office can reuse.
October 7, 2026
Social media and content
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Posting patient photos and stories on social media
When a patient photo, quote or story on your practice's social media needs written authorization, what the form must say, and what to post instead.
October 27, 2026
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